- How do I view previous donations?
- How do I edit my recurring gift?
- How do I get my annual statement?
- Am I a monthly giver, or did I process a single donation?
The first thing you need to do is click this link. It will bring you to a web page that looks like this:
Click “Claim My Account” (or login if you have already set up an account)
Enter the email address that you entered when you made your donation
Go to your email, and click the button that says “Activate your Account“
Set a password for your new account.
Be sure to fill out your information to help us keep track of your generosity!
Click on the “Donations” tab to view previous and recurring donations!
First, click this link. Claim your account or login if you have not done so already. Once you have logged in, it will bring you to a page that looks like this:
Click the “Donations” tab
Any previous donations from your account should populate on the page like this:
In the far left column, you will see the recurring icon next to any recurring donations. Simply click the “View Details” button to edit the donation amount or frequency.
Click the button on the right that says “Edit”
If you’d like to change the amount, click into the text block where the donation amount is. Replace that amount with your desired gift amount.
If you’d like to change the frequency, click the “Change Schedule” link:
In the drop down menu, select “Monthly” or “Yearly“
Don’t forget to scroll down and Save any changes that you made!
If you were a financial supporter of Fortress Foundation in 2020, you should have received an email from noreply@cloudbusinesshq.com on January 28th, 2021. If you have additional questions, please reach out to info@fortressfoundation.org
Login to your account here:
Click the “Donations” tab
Click the “View Year End Statements” link on the upper left side of the page
METHOD 1) Login to your account here.
Click the “Donations” tab at the top of the page to view past and recurring donations.
METHOD 2) Find the email that was sent when you donated.
Pro-Tip: Search your inbox for “fc414” and it should pop right up!
Under your confirmation number, you will see the type of donation that you made. If this says “One Time Donation Amount” – you made a One Time Donation.
If this says “Designation” and “Recurring” – you are a monthly giver.